Wholesail builds custom B2B ordering portals for tobacco distributors, vape product wholesalers, and convenience store suppliers. C-stores and smoke shops order from a regulated product catalog — per-account approved product lists, age-verified account management, and automated invoicing included. Live in under 2 weeks.
C-store tobacco buyers reorder weekly. Every friction point in your ordering process is a competitor's opportunity.
C-store managers text orders to a rep number every week, and reps spend mornings decoding messages and entering orders manually — with errors on both sides.
Compliance and age-verification requirements vary by account type, and your team is manually tracking which accounts are cleared for which products.
Promotional pricing for specific stores changes weekly and keeping reps updated leads to pricing errors and margin leakage on every promo cycle.
Regulatory documentation — product compliance records, age-restriction acknowledgments — is tracked in spreadsheets and hard to audit.
Store managers place weekly reorders directly in the portal. Orders are complete, accurate, and entered with zero rep involvement.
Compliance status and age-verification are enforced per account in the portal. Accounts can only see and order products they are approved to purchase.
Promotional pricing is managed in the portal admin and publishes automatically. Each account sees their current promo price without any rep involvement.
All regulatory documents are stored per account in the portal. Compliance records are always current and audit-ready.
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My reps were fielding texts at 7am from c-store managers placing their weekly tobacco order. Half the SKUs were wrong and we were fixing orders all morning. Now the stores log into the portal, see their approved products, and place the order themselves. It's been a completely different operation.
Practical guides for distribution operators. No fluff, no spam.
of tobacco and vape distributors report order processing via phone and text as their primary method
reorder cycle for most convenience store tobacco and vape accounts — consistency requires automation
from your first call to a fully deployed, branded portal live for your clients
5 minutes. We review your answers before your call so every minute is spent on building your portal, not discovery.