Wholesail captures text message orders from your wholesale accounts and routes them directly into your order management dashboard. No manual entry, no order slipping through the cracks, no rep's personal phone required. Every channel feeds the same system. Live in under 2 weeks.
25–35% of wholesale orders from restaurant accounts come in via text message or phone.
Your best kitchen manager clients text orders directly to your rep's personal number. If the rep is unavailable, the order waits — or gets lost entirely.
Text orders come in as informal messages — "send me the usual plus 2 cases of the salmon" — and someone has to decode and enter them manually.
When orders come in via text, there's no confirmation, no order number, and no record unless someone creates one. Disputes are impossible to resolve.
Some accounts will never log into a portal no matter how good it is. They've ordered by phone and text for years and they're not changing.
Accounts text a dedicated business number. The order parses automatically and routes to your fulfillment dashboard. No rep required.
Wholesail's SMS parser interprets natural language orders against the account's product history and surfaces a structured order for confirmation.
Every SMS order gets a confirmation reply with an order number, item summary, and estimated delivery. A full record lives in your dashboard.
Those accounts keep texting. You just capture those orders in your system instead of on a piece of paper. No behavior change required from the account.
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About a third of our restaurant accounts text orders. They've done it for years and they weren't going to stop. Instead of forcing them to change, we set up Wholesail's SMS intake. Now those texts go to a business number, parse into real orders, and show up in our dashboard next to everything else. We didn't lose a single account in the transition and our rep got her personal phone back.
of wholesale orders from restaurant accounts come in via text message or phone, not through any digital ordering system
per day the average distribution team spends on order entry and follow-up calls
from your first call to a fully deployed, branded portal live for your clients
5 minutes. We review your answers before your call so every minute is spent on building your portal, not discovery.